Finally, do not like being shaken down for an issue that is on Roku's end. This India group is worthless and a hug black eye for your brand - to continue with them will drag your company down and I am no where new a proper resolution. Three hours came and when without a call. Then I called in again and asked for a supervisor for which no one could be found and then said they would cll me back in 3-days, for which i said was unacceptable and was told they would in 3-hours, telling them I reside in CST. Ethical customers service groups do not blame the customer for their issue(s). Also, the agent was blaming me for this issue - how can I be responsible for software issues on Roku's end and he hung up on me. Then I called in and the went through the issue and what the agent told me and how I said this wrong because you are charging me for something that is on your end not mine.
Having this problem I chatted with the India Tech Service and the agent said the problem was on Roku side and it would cost me $69.99 to fix this and I said I can buy a new Streaming Stick for 2/3 that price and just push me to do this - I stopped it.
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This stick work just fine top top an update on 2-22-2022. Will connect with the WIFI but will not connect to the internet. this is not reasonable.Ĭan not get my stick to connect to the WIFI - Internet. it would have taken an american rep a minute to complete this, it takes an overseas moron 48 minutes and i am still waiting. they will not give you a supervisor no matter what. they will not refund that money no matter what. they are not in america, they do not care. at the typing of this complaint we have been on the phone for 47 minutes.
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girl had my account in front of her and asks a 63 year old with a broken arm and knee braces to read out the roku serial number because she can't figure out how to pull up an account. I cancel it again and a screen pops up very quickly saying its been canceled but again not long enough to print. i cancel it and the next month Roku bills me again. A screen pops up saying it has been canceled and flips across very quickly. Explore the latest videos from hashtags: vikitv, viki, vickytv, vikiglobaltv, vickitv. Watch popular content from the following creators: Lovetta Gaye(noiretbelle), Blue(graceblue89), TaehyungIpurpleyou23(valeriea43), Blue(graceblue89), (dramaqq).
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They use only overseas people who refuse to give you a supervisor and they are just stupid and uncooperative. Is this how Roku treats senior citizens now? They charge me every month.
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